Frequently Asked Questions
Plan Your Pumpkin City Visit
Quick answers for seasonal hours, locations, strawberries, pumpkin farm visits, and Christmas tree lots.
General FAQ
The essentials for planning around Pumpkin City's seasonal calendar.
What is Pumpkin City?+
Pumpkin City is a seasonal Orange County tradition offering pumpkins in the fall, Christmas trees in the winter, and fresh strawberries in the spring. Each season brings a different family-friendly experience.
What seasons does Pumpkin City operate?+
Pumpkin City operates by season throughout the year. The pumpkin farm opens Oct 1st - 31st every fall harvest season, Christmas tree lots open for the holidays, and strawberry stands return in spring when the crop is ready.
Where is Pumpkin City located?+
Pumpkin City operates seasonal locations throughout Orange County. The pumpkin farm and one Christmas tree lot are at Laguna Hills Mall, with additional Christmas tree lots and strawberry stands in nearby communities.
Do Pumpkin City hours change by season?+
Yes. Hours vary by season, location, and offering. Check the current Locations & Hours page before visiting.
What payment methods are accepted?+
Pumpkin City accepts cash, major credit and debit cards, and Apple Pay at participating seasonal locations.
Do you allow dogs?+
Yes, friendly dogs are welcome. Please give them time to exercise and take care of business before arriving, and be ready to clean up after them if needed since bags are not provided. For everyone's comfort and safety, dogs should stay on a short leash and remain under your control at all times, especially around young children.
How can I stay updated on openings, promotions, and seasonal changes?+
Sign up for Pumpkin City's seasonal email updates to receive opening dates, promotions, location updates, and farm news.
Are all Pumpkin City locations open year-round?+
No. Pumpkin City locations are seasonal. Strawberry stands, pumpkin farm operations, and Christmas tree lots each open during their specific season.
Strawberry FAQ
Seasonal closures, reopening updates, freshness, and spring strawberry details.
When is strawberry season?+
Pumpkin City strawberry stands are closed for the season. They typically return from mid-February through spring, weather and crop conditions permitting.
Where can I buy Pumpkin City strawberries?+
Pumpkin City strawberries are available during the spring season at Orange County stands listed on the Locations & Hours page. Those stands are currently closed for the season.
Are the strawberries picked fresh?+
Yes. Pumpkin City strawberries are vine-ripened and harvested fresh locally.
What makes Pumpkin City strawberries different?+
The strawberries are picked for flavor and freshness, hand-selected, and brought to local stands while they are still at their peak.
What days are the strawberry stands open?+
Strawberry stands are closed for the season. Current days and hours will be posted before the next spring season begins.
Do strawberry stands stay open all summer?+
No. Strawberry season is limited. Once the spring season ends, the stands close until the next strawberry season.
How can I get strawberry reopening updates?+
Sign up for Pumpkin City's seasonal email updates to receive strawberry stand reopening news, location updates, and spring availability reminders.
Pumpkin Farm FAQ
Fall harvest festival details for families, groups, rides, and visits.
When does the Pumpkin City pumpkin farm open?+
The Pumpkin City pumpkin farm opens October 1-31 during the fall harvest season, centered around Halloween and fall family traditions.
Where is the pumpkin farm located?+
The pumpkin farm is located at Laguna Hills Mall, 24203 Avenida De La Carlota, Laguna Hills, CA 92653, behind Trader Joes.
What can families do at the pumpkin farm?+
Families can browse pumpkins, capture seasonal photos, enjoy rides and games, explore activity areas, catch live entertainment everyday, grab festival food, and unwind in the lively Beer Garden atmosphere.
Are there rides and games?+
Yes. The pumpkin farm includes kiddie amusement rides, game booths, activities, live entertainment everyday, a petting zoo, seasonal food, and harvest photo spots.
Is there live entertainment at the pumpkin farm?+
Yes. We offer live entertainment daily
Do activities require tickets or wristbands?+
Most rides, games, and activities require tickets. Individual tickets are $1.70, with packs available at 25 tickets for $40.50, 50 tickets for $76.50, and 100 tickets for $136.00.
Do I need reservations or tickets to enter the pumpkin farm?+
Reservations are not listed as required for general visits. Admission is free before 4 PM Monday through Friday. Regular admission is $10 for children and $14 for adults.
Is the pumpkin farm near Irvine or Mission Viejo?+
Yes. The Laguna Hills pumpkin farm is a convenient Orange County fall stop for families coming from Irvine, Mission Viejo, Lake Forest, Aliso Viejo, Laguna Niguel, and nearby communities.
What is the best time to visit with young kids?+
Weekdays and earlier weekend hours are often easier for young families. Check the current hours, weather, and social updates before heading out.
Can we take family photos at the pumpkin farm?+
Yes. Families are welcome to take personal photos around the pumpkin displays, harvest photo spots, and seasonal scenes during their visit.
Can we bring in food or drinks?+
Outside food and drink items are not allowed. Water bottles are OK.
Are restrooms on site?+
Yes. Portable bathrooms and hand washing stands are available on site.
How does the Beer Garden work?+
Guests who are at least 21 years old and want to purchase beer or wine must show ID at the Beer Garden entrance to receive a wristband. No alcohol is allowed outside the Beer Garden. An Oktoberfest food menu is offered in the Beer Garden. Children are allowed in the Beer Garden with adult supervision.
Are you open rain or shine?+
Rain can close rides. Updates will be available via social media.
Are there height restrictions for rides?+
Yes. Rides requiring minimum heights are posted at the ride entrance.
Is there a baby changing station available?+
Yes.
Is everything handicap accessible?+
Yes.
Is smoking allowed?+
No.
Is parking free at the pumpkin farm?+
Yes. Parking is free for Pumpkin City pumpkin farm visitors.
Is the pumpkin farm good for school or group visits?+
Yes. Pumpkin City offers group and fundraising opportunities for schools and organizations during the fall season.
What are the pumpkin farm hours?+
Current fall hours are Monday through Thursday from 12:30 PM to 9 PM, and Friday through Sunday from 10 AM to 10 PM. Hours may vary by season.
Christmas Tree FAQ
Tree lot locations, services, varieties, freshness, and tree care.
When do Pumpkin City Christmas tree lots open?+
Pumpkin City Christmas tree lots open the day after Thanksgiving and close on December 24.
Where are the Christmas tree lots?+
Pumpkin City Christmas tree lots are located in Laguna Hills, Santa Ana, and Rancho Santa Margarita.
Is parking free at the Christmas tree lots?+
Yes. Parking is free at Pumpkin City Christmas tree lots.
What kinds of Christmas trees are available?+
Pumpkin City offers several tree varieties, including Noble Fir, Grand Fir, Douglas Fir, and Nordmann Fir.
Are the Christmas trees kept fresh?+
Yes. Pumpkin City keeps trees in water to help maintain freshness throughout the holiday season.
What services are available at the tree lots?+
Pumpkin City tree lots offer full-service support, including custom flocking, flame retarding, fresh cut, carry out, tie down, and delivery.
Do you sell holiday greenery and decorations?+
Yes. Pumpkin City also offers seasonal greenery and holiday items such as wreaths, garland, poinsettias, and decorative pieces.
How do I keep my Christmas tree fresh?+
Water your tree immediately, keep it away from heat and direct sunlight, and check the water level every day.
Why choose a real Christmas tree?+
Real Christmas trees are renewable, recyclable, and grown on farms. They also bring a natural fragrance and traditional holiday feel into the home.
Locations & Hours FAQ
How to find seasonal locations, office details, hours, and directions.
How do I find the nearest Pumpkin City location?+
Visit the Locations & Hours page to find current seasonal locations and direction links for pumpkin farm, Christmas tree, and strawberry stand locations.
Are hours the same at every location?+
No. Hours vary by season and location. Strawberry stands, Christmas tree lots, the pumpkin farm, and the corporate office each have different hours.
Where is the corporate office?+
Pumpkin City's corporate office is located at 23272 Vista Grande, Suite A, Laguna Hills, CA 92653.
How can I contact Pumpkin City?+
The corporate office phone number is (949) 768-1103. Office availability may vary by season, and guests can leave a message for the team.
Are directions available online?+
Yes. Each seasonal location includes a directions link so guests can open the location in Google Maps.